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Survey
Thank you for using our transportation company for your Chauffeured Service. This is a simple questionnaire that will allow us to determine in what ways we can improve our service to you, our customers. This will not take more than 2 minutes! Your assistance will be greatly appreciated.
Tell us about your Quote and Reservation Service
(1) Have you ever used Chauffeured Transportation before?
Yes
No
(2) Did our secretary answer the phone in a friendly and courteous manner?
Yes
No
(3) Did our secretary make any errors on your contract for a reservation that was sent to you?
No
Yes
(4) Were you satisfied with the reservation Process?
Yes
No
Tell Us about your Driver and Vehicle
(5) Did your scheduled vehicle arrive on time?
Yes
No
(6) Was the inside of your vehicle(s) clean upon arrival?
Yes
No
(7) Was the Outside of your vehicle(s) clean upon arrival?
Yes
No
(8) If the vehicle was not clean outside, did it rain?
Yes
No
(9) Was your driver safe and courteous?
Yes
No
Tell us about your Overall Experience
(10) Did our office staff meet or exceed your expectations?
Yes
No
(11) Did our driver(s) meet or exceed your expectations?
Yes
No
(12) Did our vehicles(s) meet or exceed your expectations?
Yes
No
(13) Would you use our services again?
Yes
No
(14) How did you hear about us?
Comments
Please give us your
name
and
date of service
, so that we can advise the driver: if they performed a good or bad job for you!
Name
First
Last
Date
Email
This field is for validation purposes and should be left unchanged.
Comments are closed.
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