Survey

Thank you for using our transportation company for your Chauffeured Service. This is a simple questionnaire that will allow us to determine in what ways we can improve our service to you, our customers. This will not take more than 2 minutes! Your assistance will be greatly appreciated.

Tell us about your Quote and Reservation Service
(1) Have you ever used Chauffeured Transportation before?
(2) Did our secretary answer the phone in a friendly and courteous manner?
(3) Did our secretary make any errors on your contract for a reservation that was sent to you?
(4) Were you satisfied with the reservation Process?
Tell Us about your Driver and Vehicle
(5) Did your scheduled vehicle arrive on time?
(6) Was the inside of your vehicle(s) clean upon arrival?
(7) Was the Outside of your vehicle(s) clean upon arrival?
(8) If the vehicle was not clean outside, did it rain?
(9) Was your driver safe and courteous?
Tell us about your Overall Experience
(10) Did our office staff meet or exceed your expectations?
(11) Did our driver(s) meet or exceed your expectations?
(12) Did our vehicles(s) meet or exceed your expectations?
(13) Would you use our services again?
(14) How did you hear about us?
Comments
Please give us your name and date of service, so that we can advise the driver: if they performed a good or bad job for you!
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Survey

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